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Privacy Policy

Last updated: March 13, 2026

1. Introduction

SplitFXM (“we,” “our,” or “us”) operates the SplitFXM website. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or interact with our services.

2. Information We Collect

Contact Information (via HubSpot)

When you request a commercial license, the C++ version, or contact us about our applications (e.g., FlameletFXM++, HypeSuite), you may submit information through our HubSpot forms. This typically includes:

  • Name
  • Email address
  • Company or organization
  • Message or inquiry details

This information is collected when you click “Request” on our Pricing page for commercial or C++ licenses, or “Contact us” for specific applications. HubSpot processes and stores this data on our behalf for sales and support purposes.

Community Contact (Google Groups)

If you join the SplitFXM Google Group, your email address and any messages you post are subject to Google's privacy policy and terms of service.

Automatically Collected Data (with your consent)

We use cookies and similar technologies only after you accept our cookie banner. When you consent, we may collect:

  • Google Analytics: Page views, approximate location (country/region), device type, browser, and anonymized IP address
  • Hotjar: Session recordings and heatmaps to understand how visitors use our site (no personal data beyond what you voluntarily provide)
  • HubSpot: Cookie-based tracking to identify returning visitors and support our marketing and CRM activities
  • Vercel Analytics: Aggregated usage metrics for our hosting provider

No tracking scripts run until you click “Accept” on our cookie banner. You may decline or change your preferences at any time via the “Cookie Settings” button.

3. How We Use Your Information

  • To respond to license requests and inquiries
  • To improve our website and user experience
  • To analyze site traffic and usage patterns (when you have consented)
  • To communicate with you about SplitFXM products and updates, if you have opted in

4. Third-Party Services

We use the following third-party services that may process your data:

5. Data Retention

We retain contact information and form submissions for as long as needed to fulfill your request and maintain our business relationship. Analytics data is typically retained according to each provider's policies (e.g., Google Analytics: up to 14 months by default).

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You can also withdraw cookie consent at any time via our Cookie Settings. For requests related to HubSpot data, please contact us through the SplitFXM Google Group or our contact forms.

7. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes.

8. Contact

For questions about this Privacy Policy or our data practices, please reach out via the SplitFXM Google Group.